Exchange and Refund Policy for Digital Services

You can exchange a purchased service for another service from the same store, as long as you request the exchange before work begins on the original service

You are entitled to a full refund if work has not yet started on your service

Once work has started on the digital service, you are not eligible for a refund. Work is considered started once all client requirements are received, and service preparation begins

Please contact customer support through the store’s official channels, providing your order number and the reason for your request. Exceptions